With the economy, the catastrophe in Japan and the crisis in the Middle East, we are in perilous times, especially if you are a business owner. I found myself yearning for simpler times and wondering if the World has changed so much in forty years since HorseTrader was found that I would not recognize our Company Vision. Do not despair, what I found fascinating and validating and not to beat a dead horse but the constructs of what HorseTrader was founded on 42 years ago are still relevant today. Let’s explore these constructs:
1.) To be a successful business you need to solve a problem! Sounds easy right, well let’s explore this, if your company is a “ship without a rudder”, perhaps it’s time to remember why you began your business to begin with. Dave Jacobson our founder and Patriarch was a traveling salesman for all thing “PRINT” in 1969, as he traveled around Southern California he became increasingly frustrated with all his time wasted trying to find the best Printer for a specific job, running these people down was a lot harder in those days, pre-Google. Henceforth “HorseTrader” was born, a Printer’s companion.
2.) To be a successful business, you need to “Add value to your customer”. OK, this is where we are going to need a “gut check”, if you started your business in the nineties, you probably have had some pretty “fat” years. With the exception of a few hiccups we have been riding pretty “high on the Hog” for the last two decades. We have definitely lived in prosperous times and customer service, customer appreciation, “customers always right” have all been considered in the last two decades antiquated notions, well friend it’s time to put all those ideas back on the table. These are lean times and if at the beginning of every day your customer is not at the forefront of your vision, your are sunk friend, you will not recover these perilous times, you have lost your way!
3.) To be a successful business you need to be invested in your Industry! What type of “Horsesense” is this, well I am glad you asked, Dave Jacobson not only founded the HorseTrader and PacificTrader but he also created The Gutenberg Festival, The Printing Museum and many more Industry related events. Why because he was a glutton for punishment, NO, he is a great man with a great vision who saw the potential to create awareness and when opportunity presented itself he seized it. Only when you are invested in your Industry can you see the “Vertical Relationships” necessary to produce prosperity.
This is in no way an exhaustive list, I feel that I have barely scratched the surface of the fundamental constructs of what makes a business great, if you build your house on sand then you will be forever shoring up your foundation which will take your focus off the important things, building lasting business relationships, creating a legacy for your employees to be proud of and most importantly being a steward of the opportunities presented to you and not squandering them.
Please sound off on this, please feel free to contact us info@printrade.com or check us out on facebook!